Zoom lags out and stalls on my girlfriend's laptop / WiFi issues Open | Networking
My girlfriend is an online therapist (think along the lines of Better Help). She's stated that she has issues with the WiFi at my house when trying to do online sessions, that Zoom repeatedly locks up and gets choppy audio/video when trying to work with her clients. She doesn't have this issue at her place.
I think I have pretty decent WiFi here - it's Comcast, speed is 400mbs. Trying to figure out why she's having this issue, as it's very frustrating for her. If I got her a USB-to-ethernet adapter, so she can plug directly into the modem, is that likely to help her?
Recently upgraded my internet service with Comcast, so I'm kind of mad that it's been so lousy for her. Any help is greatly appreciated!